Privacy Policy
Effective Date: 1/10/2024
At Rento, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data. By using our platform, you agree to this policy.
1. What Information We Collect
When you use Rento, we may collect:
Personal Information: Name, email, phone number, address, and any other details you provide when creating an account.
Usage Data: Information about how you interact with the platform, like the pages you visit or items you borrow/lend.
Payment Information: For premium items, we collect payment details through secure third-party payment processors (we don’t store your payment info directly).
Location Data: If you allow us, we may collect your location to help find items nearby.
2. How We Use Your Information
We use the information to:
- Provide the Service: To help you borrow, lend, or rent items on the platform.
- Improve Rento: To make our platform better and more user-friendly.
- Communicate: We may send you notifications, updates, or promotional offers (you can opt out of marketing emails).
- Payments: Process transactions for premium items.
Safety: To protect you and others by preventing fraud or ensuring platform security.
3. How We Share Your Information
We don’t sell your personal information. However, we may share your data with:
Third-Party Service Providers: For things like payment processing, email delivery, or customer support.
Legal Purposes: If required by law, or to protect our rights, we may share information with legal authorities.
Other Users: Your name, profile, and items listed will be visible to other users to facilitate borrowing/lending.
4. How We Protect Your Data
We take security seriously. Your data is protected using industry-standard measures like encryption. However, no system is 100% secure, so while we do our best to protect your data, we can’t guarantee absolute security.
5. Your Choices
You have control over your data:
Access and Update: You can review or update your personal information through your account settings.
Delete Your Account: You can delete your account anytime, and we will remove your personal information unless required by law to retain it.
Opt-Out: You can opt out of receiving marketing emails by clicking “unsubscribe” in any promotional email.
6. Cookies
We use cookies (small files stored on your device) to improve your experience on Rento, such as remembering your login details or helping us understand how you use the platform. You can control cookies through your browser settings.
7. Children’s Privacy
Rento is not intended for users under 18. We do not knowingly collect personal information from children. If you believe a child under 18 has provided us with personal data, please contact us, and we’ll delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If there are major changes, we will notify you by email or on the platform. Your continued use of Rento after any changes means you accept the updated policy.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at info@rentorex.com.